TO: LINDA REICH, CITY MANAGER
FROM: WARREN MORELION, AICP, DIRECTOR OF DEVELOPMENT SERVICES
SUBJECT
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Approve a Service Agreement for Accela Migration and Upgrade to Software as a Service (SaaS).
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RECOMMENDATION
1) Approve a service agreement with Accela, Inc. of San Ramon, California, in the amount of $78,000.00 for the migration to Accela's Software as a Service (SaaS); and 2) authorize the City Manager to execute all necessary documents on behalf of the city.
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FISCAL IMPACT
Sufficient funds are available in the FY 2023-2025 Operating Budget.
CITY OF CHINO MISSION / VISION / VALUES / STRATEGIC ISSUES
The recommendation detailed above will further the City's values and strategic issues that serve as key pillars on which identified priorities, goals, and action plans are built, by fostering:
* Superior Customer Service
* Effective Technology
Revenue: Click or tap here to enter text.
Expenditure: 10063001-43580/6102050-43580
Transfer In: Click or tap here to enter text.
Transfer Out: Click or tap here to enter text.
BACKGROUND
The City of Chino currently utilizes Accela, a permit tracking software developed by Accela, Inc., located in San Ramon, California. Accela is used for various components including Citizen Access, GIS, Land Management, Permitting and Inspection, Planning and Zoning, Asset Management, and Web-Based Plan Check. This platform also includes the mobile app, Accela Mobile.
Accela automates workflows to provide a streamlined experience for applicants and internal users, integrates electronic document review tied to parcel information, allows remote management, and facilitates online permits, code enforcement tracking, and infrastructure asset lifecycle management.
ISSUES/ANALYSIS
Since 2015, the City has used Accela as an internally hosted ("on premise") software. However, Accela, Inc. will no longer support "on premise" users due to technological advancements. To ensure a seamless transition and maintain superior custom...
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