TO: MAYOR AND CITY COUNCIL MEMBERS, CITY OF CHINO
FROM: LINDA REICH, CITY MANAGER
SUBJECT
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City Holiday Closure 2025.
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RECOMMENDATION
Approval of the closure of City Hall and non-essential services for December 26-30, 2025.
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FISCAL IMPACT
No fiscal impact.
CITY OF CHINO MISSION / VISION / VALUES / STRATEGIC ISSUES
The recommendation detailed above furthers the City’s values and strategic issues that serve as key pillars on which identified priorities, goals, and action plans are built, by fostering:
• Fiscal Responsibility
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BACKGROUND
In July of 2023, City Council authorized a change to the designated holiday schedule to include Christmas Eve and New Year’s Eve and the closure of specified City facilities, with the exception of the Police Department, to become effective Fiscal Year 2023-24 as part of labor negotiation agreements. The change includes the closure of City Hall and non-essential services between Christmas Eve and New Year’s Day.
Ordinance 2023-018 was adopted September 19, 2023, to update Section 2.52.020 (Holidays) of the Chino Municipal Code, to add section D, which provides “The City Council reserves the right to close non-safety public offices and buildings of the City of Chino between Christmas Eve and New Year’s Day in any given year. Such action may be taken by the City Council before the applicable period without the need to amend this section.”
City facilities were closed between the Christmas Eve and New Years Day holiday in 2023 and 2024 without issue. It is recommended the City Council take action to approve the 2025 holiday closure between December 26-30, 2025.
ISSUES/ANALYSIS
Upon approval, with the exception of the essential services listed below, the City will be closed from Wednesday, December 24, 2025 through Thursday, January 1, 2026, and reopen with normal operating hours on Friday, January 2, 2026.
Holiday/City Hall and Non-Essential Services Closure Dates
Wednesday, December 24, 2025 - Christmas Eve Holiday Closure
Thursday, December 25, 2025 - Christmas Day Holiday Closure
Friday, December 26 - Tuesday, December 30, 2025 - Closure
Wednesday, December 31, 2025 - New Years’ Eve Holiday Closure
Thursday, January 1, 2026 - New Years’ Day Holiday Closure
The following is a list of City departments’ schedules and essential City services that will continue to operate Friday, December 26, Monday, December 29, and Tuesday, December 30, 2025.
Administration Department
The Administration Department will be closed December 24, 2025 - January 1, 2026.
Community Services, Parks & Recreation Department
The following facilities will be open to provide services as follows:
• Teen Experience Center: Winter Camp from 7:00 a.m. - 6:00 p.m.
• Senior Center: Transportation, lunch, case management services, and access to the computer lab, fitness, and billiards rooms from 8:00 a.m. - 2:00 p.m.
• Chino Youth Museum: December 27 and December 28 from 10:00 a.m. - 4:00 p.m.
• Neighborhood Activity Center: Basketball gym open from 9:00 a.m. - 6:00 p.m.
• Ayala Park Operation Center: Field rentals and batting cages open from 4:00 p.m. - 9:00 p.m.
Development Services Department
Planning, Building, Engineering, Code Enforcement and Housing Divisions will be closed. For emergency services, the Building Division can be reached at (909) 536-8013 and the Code Enforcement Division can be reached at (909) 721-2830. The Chino Police Department will be available for routine non-emergency code enforcement issues during the closure and can be reached at (909) 628-1234.
Finance Department
The Finance Department will be closed with the exception of the Warehouse located at the Public Works Service Yard, which will remain open during the morning hours to issue parts to Fleet staff.
Utility bill payments can be paid as follows:
1) Online at cityofchino.org;
2) Over the phone using our automated service; or
3) By using the City’s payment drop box located in the southwest parking lot of City Hall.
Human Resources/Risk Management Department
The Human Resources/Risk Management Department will be closed. For urgent Risk Management matters, please contact Claudia Allen at (909) 217-5322. For urgent personnel matters, please contact Terry Doyle at (909) 925-7722 or Krystle Murillo at (951) 870-6097.
Police Department
The main lobby will be open during normal operating hours of 7:30 a.m. - 5:30 p.m. on Friday, December 26 through Tuesday, December 30, 2025. The main lobby will be closed on December 24, 25, 31, 2025 and January 1, 2026.
All other standard Police operations will remain unchanged.
Public Works Department
The following services will be available:
• For water service emergencies, residents may call the Public Works Services line at (909) 334-3266. For after-hours emergencies, residents are directed to call Police Dispatch at (909) 628-1234.
• Fleet Staff will be available for service to Police Patrol and Public Works vehicles as needed.
• To report a traffic signal outage emergency, residents are directed to call Police Dispatch at (909) 628-1234.
o Note: Most City traffic signals are equipped with battery backup.
o The City’s signal maintenance contractor will be performing annual signal maintenance to take advantage of lighter traffic during this period. Each traffic signal will be placed in “red flash” status for 5-10 minutes to perform this maintenance.
• Street Maintenance Operations may be reached at (909) 334-3266. For after-hours emergencies, residents are directed to call Police Dispatch at (909) 628-1234.
o Asphalt/Concrete Repair
o Sewer and Storm Drain
o Traffic Control
• Grounds operations may be reached at (909) 334-3266. For after-hours emergencies, residents are directed to call Police Dispatch at (909) 628-1234.
o Graffiti Abatement
o Street Lights
o Parks and Street Trees
• For Trash and Environmental Emergencies:
o For assistance with trash services, call Waste Management at (800) 423-9986.
o To report environmental spills/hazards, call Police Dispatch at (909) 628-1234.